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Good afternoon, John:

 Thank you for the email and warranty information and my apologies for the delayed response.

 Many times a company gets feedback only when customers have a complaint, but I’d like to thank you and the others I worked with there for providing great customer service from the beginning to job completion. Everyone answered my questions and made a tough project much easier (ie, township permits, drawings). The crew who came to build the deck were polite and worked well and efficiently. If any neighbors ask who built the deck, I wouldn’t hesitate to provide your company name. Thank you all again.

 Nga