“Standing behind your product after two years”
I wanted to send a note of thanks and let you know how helpful Ray was with my deck issues. I had contacted you because I had a deck installed a couple of years ago and was having a few minor issues. I expected to hear a few ideas back via email, but I was quite impressed that Ray took the time to come out to our house and fix the problems. I have been quite pleased with the deck and your company, but standing behind your product after two years goes beyond what can be expected of most companies. Please know that your company will be highly recommended to anyone who asks for deck builder recommendations.
Thanks again to Ray and Decks-R-Us!